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Customer service caterer
Customer service caterer
With the new non-smoking laws, it will be difficult to keep players at Pokies. We have already suggested freebies, but how can some of us do this? We know that many people that come into our Clubs enjoy staff contact and with TITO decreasing this, we can offer a staff member to specifically meet these needs by being present in the Gaming room, wheeling around these freebies, serving refreshments or just simply offering personal contact. Put all your goodies or rewards on a trolley and away you go.....


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TITO
TITO
With the imminent approval of Ticket In Ticket Out, will it reduce staff numbers? Do we want it to?
Do we really think that this new technology will be trouble free? Lets face it, all technology has teething problems. 
Answer: We certainly will need to keep the staff we have on hand to attend to these problems and assist patrons who are not sure how to use TITO.
 But what about our patrons? Do they want a totally cashless environment with no staff to assist them? 
Answer: Ask them. Remember who generates the money coming into your Club.  Many patrons visit Clubs for company and a chat, and many prefer personal contact rather than anything new and advanced you can show them. Often people don't trust technology and a piece of paper may mean nothing to them. 
REMEBER: IT'S ALL ABOUT THEM!!!

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What can I do for smokers?
What can I do for smokers?
Have you thought about handing out lollies or lolly pops for poker machine players to suck on to limit their time away from the machines in the outdoor smoking area?
What about something for them to do with their hands? Maybe a stress ball or beads to toy with.

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